When purchasing a handbike, your handbike comes with a two-year warranty. The batteries for our Lipo Lomo and Neodrives models also have a two-year guarantee. Defects due to wear and tear or improper use are not covered by the warranty. Wear and tear parts include parts like tyres, brake pads, bowden cables and bulbs. Spare parts are not included in the warranty.

With special quadriplegic/tetra equipment you can adjust your handbike to your individual needs. It is essential that our handbikes are easy to use, as your safety is our top priority. Examples of quadriplegic equipment include a chin shift, back pedal, starting aid, chin control, ergonomic handlebars, a large brake lever and star grip nuts for the hand cranks. Discover the features of quadriplegic/tetra equipment in our price list here.

When traveling with your handcycle or power assist device, there are some important points to consider. We will help you understand the necessary steps and requirements to make your trip as smooth as possible.

First things first, transportation of your adaptive device must be registered with the airline prior to your trip. We strongly recommend that you obtain written confirmation and carry a copy with you during your trip.

If you have a device with a rechargeable battery, be sure to mention this. In the case of Stricker power assist devices and handbikes, these can be disconnected from the device itself. Carrying rechargeable batteries on an airplane is subject to strict rules. Within the scope of a mobility aid, up to two rechargeable batteries may be transported as additional hand luggage. It should be noted that the capacity of each battery may not exceed 300 Wh. Often you need a confirmation of the manufacturer in which the capacity of the battery and the battery variant is described. You will receive this confirmation from us upon request.

Your adaptation device will be checked in as bulky luggage and stowed in the cargo hold of the aircraft. Make sure that you adequately protect your handbike or power assist device.

During transport, it may occasionally happen that the frame becomes misaligned. Carry appropriate tools for this eventuality. A ratchet with a 6mm nut is sufficient in most cases. Instructions on how to align the frame can be found on our website or in the user manual of your adaptation device.

If you need the power assist device or handbike immediately after disembarking from the aircraft, you will also need to discuss this with the airline. In these cases, some airlines are willing to bring the adaptive device to the exit of the aircraft. Otherwise, you will receive your handcycle or power assist device at the restricted baggage counter at your destination airport.

It is important that you immediately report any damage that occurred during transport to the airline and then make a claim. In this case, get more detailed information from your airline or travel company.

You will find batteries suitable for travel in our assortment. We wish you a good journey.